常見問題 FAQ
請詳讀 Please read carefully
這次限量開賣有抽獎活動嗎？
Is there a giveaway?
下訂就抽 13N Daytona鑰匙圈，共兩組名額。出貨時公布得獎名單。
Order now and get a chance to win 13N Daytona keychain. 2 sets available.
商品什麼時候會寄出？
When will it be shipped?
預計 2021 8月初統一出貨。將會提供官網追蹤系統查詢訂單最新進度。
Estimated shipping date in August 2021. I'll announce on site and social media account once item is shipped. Please track your order status via the tracker above. (available later)
請問有貨到付款嗎？
Can I pay upon receipt?
外套商品不提供貨到付款和超商取貨。只接受Paypal，信用卡，Visa/Mastercard金融卡。
Due to limited time and resources, official site only accept credit card and paypal.
全球販售和郵寄，不限地區
Selling and shipping worldwide
不管你在哪裡，都可以從這商店下訂。全球郵寄。過去商品曾寄過歐洲，澳洲，紐西蘭，中國，香港，澳門，日本，馬來西亞，新加坡。國際運費另計
No boundaries. I ship worldwide. Shipping cost extra. Just place your order here and make sure your address is accurate.(I have shipped to Malaysia, Singapore, Hong Kong, Macau, Europe, Australia, China, Japan etc...)
運費怎麼算呢？
How much is shipping?
台灣地址全部免運費，其他地區加收運費，請見購物車中的運費計算。
Free shipping to Taiwan. Shipping fee required for other regions. See calculations in cart.
訂單有出錯，如何更改？
How to correct errors on my order?
如果還在預購期間，你可以來信取消錯誤的訂單，重新下訂。或著告知我記錄要更改的部分（請在信中寫上訂單號碼和商場名稱）。如果是要更改數量，那就必須取消訂單重訂，或是再追加訂單。
If within pre-order period, you may email me to correct your order. Please send me order number.
外套有問題，可以退換貨嗎？
Can I exchange or refund?
下單前請務必核對尺寸和示意圖（見上方尺寸表）。因為防風外套為特製商品，無庫存，恕不提供尺寸更換和退貨。 （瑕疵品除外)全部商品在出貨前都已經仔細檢查有無瑕疵。收到瑕疵品後未經清洗和外出穿著後，請在收到商品後14天內通知我退換貨。超過14天不予受理。注意：防風外套非雨衣。
Please double check your sizing against the size chart and sample images. No exchange or return allowed for sizing issue. The nature of custom pre-order product does not allow me to stock up products for exchange and return. (except windbreaker with defects) All products have been closely examined before shipping. Please check your windbreaker for defects when it delivers. please notify me within 14 days of receiving date. I will only accept return/exchange on windbreaker that has not been washed or worn outside. I can not honor exchange or return after 14 days. Thanks for understanding. Please note that this jacket is not a rain coat.
防風外套特色 Features
騎士設計
All for ride, ride for all
Wind Resist - 防風，磨毛布
Water Repel - 防潑水布，100% 聚脂纖維
Night Reflect - 夜間能見，標誌3M反光印刷
Neck Protect - 阻風灌入，高立領拉鍊
Wrist Block - 手腕密合，可調式鬆緊袖口
Item Guard - 小物守護，隱式拉鍊口袋
Bottom Adjust - 底部調整，左右雙扣鬆緊
Easy Pack - 好攜帶，附收納包
注意：防風衣非雨衣。Note: Windbreaker is not a rain coat.
真實尺寸參考 Sizing Reference
直接穿 Direct Fit
Ms.A 小姐：161cm 46kg - Size S
Ms.B 小姐：160cm 48kg - Size S
Mr.C 先生：170cm 58kg - Size S
Mr.D 先生：175cm 68kg - Size M (合身）
Mr.E 先生：175cm 74kg - Size L (較鬆）
套防摔衣外 With Riding Jacket
Mr.A：175cm 68kg - Size L
Ms.B：160cm 48kg - Size M
13N : 175cm 72kg (我喜歡很合身）
照片中單穿搭襯衫 Size M 很貼身
照片中配 Dainese MIG夏季防摔衣 Size L
13N周邊商品購買流程
How to purchase 13N Merch?
1下單與付款
Pre-order and payment
- 選擇喜歡的商品和數量後直接加入購物車並結帳。
- 透過官網下訂：可接受信用卡、Visa / Mastercard 金融卡、PayPal。
- Place your order directly on this page with your credit card/PayPal
2確認訂單成功
Check out
- 付款後系統會寄確認信，表示下單成功。
- 請立即檢查信箱，若遲遲未收到，請檢查垃圾郵件內是否有來自13N.TV的信。若一天後仍沒收到，請email我確認下訂是否成功。
- You will receive an automatic email confirmation when order is placed successfully. Please check Spam folder for missing confirmation email. Otherwise, email me to double check.
3出貨與配送
Shipping
- 收單後一週會開始出貨
- 台灣地址皆由新竹貨運寄送。郵局存局候領地址則是使用中華郵政包裹。國際則是中華郵政國際包裹。出貨後會Email通知並在此頁面提供追蹤碼查詢。
- Handling time is 1 week.
- International shipping will be via Chung Hwa Postal Service. International Shipping Cost extra.
© 2021 13N